I was extremely impressed by the customer service I received from James Walker tonight. I simply called to book my partner in for an appointment as a new patient. To my delight I received nothing less than a delightfully personable service from James. I felt obliged to email you, I work as a manager in customer service and I truly believe James is an asset to your business. I would have never expected this level of service from a reception, from my conversation with James I have the utmost confidence in your business.